NEW Online Banking & Mobile App is Now Live

We are excited to announce that you now have access to a NEW Online Banking and Mobile App experience. 

Review the information below to learn how to re-enroll!

Texas Trust Mobile App

Android App Update Available: This update resolves an issue where some members were unable to log in after receiving their one-time PIN. Update Today!

What you need to do:

Enroll Today

Enroll in the new online banking to access your accounts.

Financial Planner Tool Icon

Enroll in the new online banking: Enroll Now
See how to enroll here: How to Enroll

Learn the New Platform

Check out our library of how-to videos for online banking!

Financial Planner Tool Icon

Visit our how-to video page to learn about the new online banking: How-To Page

Read the FAQs

Read frequently asked questions about the upcoming changes to digital banking.

Financial Planner Tool Icon

View frequently asked questions about the new online banking by clicking here.

Check Out What's New

All-In-One Experience

Consistent experience across Online Banking/Mobile app for multiple devices such as desktop computers, tablets, and smartphones.

Enhanced Security

Facial recognition and fingerprint scanning for a secure login to online banking/mobile app.

Messages and Alerts

Set up text, email, and push notification alerts to keep you in-the-know.

phone-icon

Member-Centric Login

Create unique logins for you and your joint account holders. Your joint account holder can have their own online banking/mobile app!

What Has Improved and What is Familiar

Modern Look and Feel

Simplified design to easily navigate your finances and accounts.

Customizable Dashboard

Organize your accounts the way you want, and toggle light and dark mode.

Secure Payments & Transfers

Easily set up secure transfers between financial institutions, individuals, and other members.


Familiar Features

Bill Pay
Are you currently using Bill Pay? Your payees and scheduled payments will be available in the new Online Banking/Mobile App.

Mobile Deposit
Depositing checks with your mobile phone is just as easy as snapping a photo.

Card Controls
Turn your Texas Trust debit and credit card on and off directly from your app.

 

Frequently Asked Questions

Which accounts can I see in Online Banking and Mobile App? 


With the new online banking and mobile app, you can see all accounts (share & loan) associated with your social security number (primary or joint accounts). If you do not see an account (joint or primary account associated with your social security number) in your online banking/mobile app, then please visit a branch. There are options to customize which accounts are shown or hidden. 

 

Why am I getting error messages when trying to connect my third-party payment account (Plaid, PayPal, etc.)?


We're aware of an issue causing errors when connecting certain third-party payment sites. Our team is working with these vendors (Plaid, PayPal, etc.) to resolve the problem. Unfortunately, we don't have a specific timeframe (ETA) for the fix because these vendors rely on automated systems to detect and update issues. We recommend you try again later, and we apologize for any inconvenience this may cause. 

My Mortgage and Mortgage Portal buttons, which one do I choose? 


My Mortgage will bring you from Online Banking directly to your mortgage to view and make payments. Mortgage Portal will bring you to the sign on page within eStatus Connect (secure mortgage site) that will allow you to use your sign on credentials from eStatus Connect. 

Will I have to re-enroll in Online Banking and the Mobile App?


Yes. Once the new platform is available, all members will have to do a one-time re-enrollment to access the new Online Banking/Mobile App. Your one-time re-enrollment will grant your access to BOTH Online Banking and the Mobile App.

 

When will the new Online Banking and Mobile App be available?


The new Online Banking and Mobile App will be available to all members June 20, 2024. Regularly check your email and the Texas Trust website for important updates.

Will I still have eAlerts for my account?


The new Online Banking and Mobile app will have new messaging and alert capabilities. The current eAlerts function will be permanently discontinued at a later date.

I am currently using Bill Pay, will all of my payments and payees roll over to the new Online Banking/Mobile App?


Your payments and payees associated with the account you use to register for the new Online Banking/Mobile App will roll over. Payments and payees associated with different accounts may require additional set-up within the new platform. 

Do you still have questions?

Speak with the member care team to get further support.

Certificate of Deposits at Texas Trust CU