The New Online Banking and Mobile App is now available. If you have questions about the New Digital Banking Platform visit the New Digital Banking FAQ page for more information about how to enroll, or access your account. Visit the FAQ page

Support and Care for Texas Trust Members

Speak with our experts | Find branches | Self-service solutions

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Certificate of Deposits at Texas Trust CU

HOW CAN WE HELP YOU TODAY?

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How to Make a Loan Payment

Loan payments are quick and easy with the Texas Trust Mobile app, or Online Banking.

Make a Payment on your auto loan, personal loan or credit card:

  1. Open or download the Texas Trust Mobile App (iOS | Android) and tap Don't have an account? Enroll

     

  2. Enter your account details as prompted. Choose your username and password

  3. Within the mobile app, your Loan will appear under Accounts. To make a payment select your loan Account. Under Payment due tap Pay

  4. You can make a payment from a Texas Trust account or from another financial institution with an External Transfer: Learn how to set up External Transfers 


No smartphone? No problem! Make a payment through our Check By Web Portal.

Make a Payment on your mortgage:

  1. Sign In to Texas Trust Online Banking

  2. Locate Mortgage with the Menu then select My Mortgage

  3. You will be redirected to the Mortgage Portal

  4. Within the portal locate Payment then Payment Options

  5. Follow the prompts to set up a one-time payment or recurring draft

Only primary account holders can access mortgage payments through online banking/mobile app. If you are a joint member on a mortgage, you can log in directly to the mortgage portal to manage your mortgage. Log In to the Mortgage Portal

Frequently Asked Questions

Looking for self-service solutions? Check out our Frequently Asked Questions on common topics related to banking with Texas Trust Credit Union.

View all FAQs
 

Submit a Contact Form

Looking for a simple way to reach us? Submit a form and a team member will reach out to you. Whether you have a general inquiry or a suggestion for us to improve our member experience, we want to hear from you.

Submit a General Inquiry

Share Your Feedback: Help Us Improve!

We value your membership at Texas Trust Credit Union. If you've encountered an issue, have a complaint or a suggestion for improvement, we'd love to hear about it.

Please fill out this brief feedback form to share your experience. We take all feedback seriously and will work diligently to find a resolution if needed.

Submit a Complaint/Feedback

Give us a call!

Member Care Center

MON - FRI : 8 AM - 6 PM
SAT: 9 AM - 3 PM

(972) 263-5171 | (800) 527-3600
 

Member Care Center

Bill Pay Support

MON - FRI : 6 AM - 2 AM
 

(866)-673-6954  

Member Care Center

Lost/Stolen Card

24/7 Support
 

(888) 297-3416
 

Member Care Center

Bank By Phone

24/7 Support
View Directory

(972) 263-9931 | (800) 235-0379
 

Member Care Center

Credit Card Rewards Support

24/7 Support
 

Credit Rewards: (844) 898-7878
 

Member Care Center

Mailing Address

P.O. Box 2260
Mansfield, Texas 76063-0047


 

Member Care Center

Card Activation and PIN Reset

24/7 Support

(800) 290-7893  

Transaction Dispute

MON - FRI : 8 AM - 6 PM

(972) 595-1788

Lien Holder Information

Texas Trust Credit Union ATTN: Insurance Dept.
P.O. Box 692383
San Antonio, TX 78269-2383

Quick Support and Reference

 

Check out ways we are protecting our members and keeping your information safe. Also, enjoy these free resources and tips on ways you can protect yourself from fraud.